Cedric Chin

A useful operating principle to sidestep the biggest misconception around becoming data driven in business.

Let's break down Danny Meyer's business expertise as an exercise in biography reading.

How Eleven Madison Park survived the 2008 Global Recession ... and what this tells us about operating through the capital cycle.

What it's like being data driven in the restaurant business ... and what it tells us about becoming data driven in business more broadly.

The authoritative guide on how Amazon does WBRs (from former exec Colin Bryar): how it works, how to do it, and how Amazon uses it to win.

The birth of Sony, and the possibility that private corporations and private individuals can change broader business ecosystems.

How even legendary conglomerator Henry Singleton got caught out by competitive arbitrage at the end of his career.

A new set of cases for two concept sequences, and the end of the Data Driven Series.

An answer to a puzzle: why is that some businesses go down the Deming path, become data driven, achieve operational excellence, and die, and others acquire Process Power and win?

Continuous Improvement sounds simple, even obvious. And yet there's a profound secret at its heart that doesn't seem to get talked about.