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Focus on the Cases

When learning about business cases, why (and how!) paying attention to cases is more important than paying attention to business concepts.

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Cultural Advantage is Counter Positioning

Competitive advantages in business that come from cultural differences tend to be counter-positioning, not process power. Why this is surprising, and why it matters.

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The Most Useful Question to Ask About Expertise

What a question about growth marketing tells us about expertise — and why expert-novice differences are so useful to probe if you're a practitioner.

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How to Hunt for Concept Instantiations

If you read history for concept instantiations, then: a) how do you hunt for cases for each concept, and b) how do you identify new concepts from the history you read? We look at answers to both questions.

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Notes from an Alpha Test of a CFT Business Case Library

What we've learnt from creating a simple CFT case library for business.

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Inverting the Cash Strapped Hiring Process

If everyone competent iterates their way to the same kind of hiring process, then you can probably use that process as a smell test when you're evaluating companies.

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What Danny Meyer Did

A look at several concept instantiations embedded in Danny Meyer's 2006 business biography, Setting The Table.

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The Best Incentives Are Hard To Copy

If your incentive set leads to differentiated behaviour, why don't more competitors copy it? Because it's hard to copy, that's why. Here are two reasons how.

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Feature image for Lousy Incentives In The Restaurant Business

Lousy Incentives In The Restaurant Business

What an understanding of incentives can do for you, through the lens of one industry that we're all familiar with.

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Feature image for Operating On The Spectrum Of The Rule of Law

Operating On The Spectrum Of The Rule of Law

In countries with weak institutions, how things should work is often different from how things actually work. A reminder of what that feels like at the ground level.

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