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Topic Cluster

Operations

'Operations’ is a shorthand for ‘factors involved in effective operations’, which is one of the three legs of triad mental model of business expertise. If you don’t know what that is, read this page first.

Operations is a broad topic. Good businesspeople tend to have a firm grasp of the operational details of their firm, though the forms of this grasp can vary widely. This is probably obvious to you: there are many aspects of operational excellence, and the details are often specific to an industry or company. Commoncog’s approach here is eclectic: we sample from a wide range of ideas, with the caveat that our treatment should be differentiated or useful.

Series and Guides

The two big Commoncog publications under this topic are:

  • Becoming Data Driven in Business — a series looking into the ideas and methods of Statistical Process Control, which provide a foundation for a highly effective approach to data in business.
  • The Starter Manager Guide — a free, short guide for novice managers, designed to get you up to speed within six to eight months.

Notable Articles

Some notable Commoncog pieces in the Operations topic cluster:

Focus

Focus in business means a particular, slightly odd thing:

'Operations’ is a shorthand for ‘factors involved in effective operations’, which is one of the three legs of triad mental model of business expertise. If you don’t know what that is, read this page first.

Operations is a broad topic. Good businesspeople tend to have a firm grasp of the operational details of their firm, though the forms of this grasp can vary widely. This is probably obvious to you: there are many aspects of operational excellence, and the details are often specific to an industry or company. Commoncog’s approach here is eclectic: we sample from a wide range of ideas, with the caveat that our treatment should be differentiated or useful.

Series and Guides

The two big Commoncog publications under this topic are:

  • Becoming Data Driven in Business — a series looking into the ideas and methods of Statistical Process Control, which provide a foundation for a highly effective approach to data in business.
  • The Starter Manager Guide — a free, short guide for novice managers, designed to get you up to speed within six to eight months.

Notable Articles

Some notable Commoncog pieces in the Operations topic cluster:

Focus

Focus in business means a particular, slightly odd thing: you can ignore everything apart from the highest priority thing and still turn out ok.

Org Design

Many people talk about org design as a discipline (or use it as management consulting synonym for ‘restructuring’), but few attempt to talk about the expertise of org design.

Cash Strapped Hiring

How do you hire when you don’t have money?

  • What Good, Cash-Strapped Hiring Looks Like — All cash strapped operators who take their hiring seriously eventually converge on an identical process.
  • Inverting the Cash Strapped Hiring Process — If every competent bootstrapped or cash-strapped operator develops something that looks like the ’generalise cash strapped hiring process’, you can invert it to identify companies that aren’t that competent at hiring.

Taste in Product Development

What is product taste and what does it look like?

Misc

A grab bag of other articles:

This topic overview was last updated .

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Articles //  Page 1

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Actually Effective Corporate Leadership Training

It’s quite rare to find an executive training program that’s very effective — one that has worked across multiple companies, and has spat out a whole host of CEOs. The Kraft system is one.

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Tycoon Skill: Holding on to Political Influence

Dhirubhai Ambani vs Nusli Wadia, as an example of holding on to political influence as a form of tycoon skill.

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The Shape of The Game We Play

The weird thing about learning business is that some things must be learnt through practice, but some things are best learnt through reading.

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The Only Thing That Matters

Business skill as the ability to cut a messy business problem down to a single, most important thing.

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Chaos and Coherence in Business

Learning the right lessons from my old boss, in the wake of a successful acquisition.

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How to Run Smart Experiments When You Just Don’t Know

How all good entrepreneurs run experiments at the earliest stages of a business, and how you can use this approach for your own career.

 Members only
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A Vaccine for Anthropomorphism of AI

How to resist thinking of large language models as friends. Or sentient things. Or intelligences you have to treat like God.

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Putting the Jobs to be Done Interview to Practice

Things we wished someone told us, before we put the JTBD interview to practice.

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Tycoon Succession

Most Asian conglomerates are family-controlled businesses. Succession in any family business is a tricky thing. We look at a few cases as part of the Asian Conglomerate Series.

 Members only
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The Art of the Asian Joint Venture

How Robert Kuok used the joint venture to expand his business empire ... and what this tells us about business in Southeast Asia.