Business Thinking

How do you get better at understanding — and therefore doing — business?

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The Most Useful Question to Ask About Expertise

What a question about growth marketing tells us about expertise — and why expert-novice differences are so useful to probe if you're a practitioner.

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How to Hunt for Concept Instantiations

If you read history for concept instantiations, then: a) how do you hunt for cases for each concept, and b) how do you identify new concepts from the history you read? We look at answers to both questions.

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Inverting the Cash Strapped Hiring Process

If everyone competent iterates their way to the same kind of hiring process, then you can probably use that process as a smell test when you're evaluating companies.

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What Good, Cash-Strapped Hiring Looks Like

Bootstrapped operators who take their hiring seriously all eventually end up designing a system with the same fundamental approach. Here's how you can do it too.

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What Danny Meyer Did

A look at several concept instantiations embedded in Danny Meyer's 2006 business biography, Setting The Table.

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The Best Incentives Are Hard To Copy

If your incentive set leads to differentiated behaviour, why don't more competitors copy it? Because it's hard to copy, that's why. Here are two reasons how.

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Pay Attention to Deviations from Mainstream Incentives

The second part of a three part piece on incentives. It turns out that if you've grokked the primary incentives of an industry, you can do one other thing: identify aberrations, and use that as a guide to dig further.

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Lousy Incentives In The Restaurant Business

What an understanding of incentives can do for you, through the lens of one industry that we're all familiar with.

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Operating On The Spectrum Of The Rule of Law

In countries with weak institutions, how things should work is often different from how things actually work. A reminder of what that feels like at the ground level.

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Graham Duncan on Evaluating Expertise

Notes on the expertise of evaluating expertise, from someone who's obsessed with it.

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