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Cases

Tom Murphy: King of Capital Cities

There are few CEOs more highly lauded by Warren Buffett than Tom Murphy. Here’s how he turned one television station into a $19 billion dollar empire; the second-largest corporate takeover in history circa 1995.

The Brooks Turnaround

How speciality running shoe brand Brooks refocused on performance running — and turned the company around.

Private Ambition, Public Triumph: Dick Smith’s Run with General Cinema

How Richard Smith turned the family business — cinemas — into an exceptional, multi-decade, diversified conglomerate.

Running the First Deming Cycle at United Schools Network

How John Dues applied Deming’s PDSA Cycle to improving student outcomes in the United Schools Network.

The HEICO Phenomenon

The rare situation where positioning yourself as Number Two in a market turns out to be a winning strategy.

Eleven Madison Park: The Hospitality Solution

How fine dining restaurant Eleven Madison Park uses hospitality to solve business problems, and how you can use this in other business contexts.

Eleven Madison Park: Systematic Legend Creation

How Will Guidara designed a system to repeatedly create ‘Legends’.

Roper Technologies: From Manufacturing to Software

A rare company that transitioned from manufacturing to software, and won.

Ralph Wilson Plastics vs Formica

Using process power to defeat an incumbent.

Estée Lauder's Prescriptives: A New Luxury Brand that Died a Slow Death

Estée Lauder’s second brand launch taught its leadership different lessons from its first.