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The Amazon Weekly Business Review (WBR)

The authoritative guide on how Amazon does WBRs (from former exec Colin Bryar): how it works, how to do it, and how Amazon uses it to win.

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Business Ecosystem Change Takes Time

The birth of Sony, and the possibility that private corporations and private individuals can change broader business ecosystems.

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Learning About Moats the Hard Way

How even legendary conglomerator Henry Singleton got caught out by competitive arbitrage at the end of his career.

 Members only
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Setting Up For The Second Half of 2024

A new set of cases for two concept sequences, and the end of the Data Driven Series.

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The Limits of Operational Excellence

An answer to a puzzle: why is that some businesses go down the Deming path, become data driven, achieve operational excellence, and die, and others acquire Process Power and win?

 Members only
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The Secret at the Heart of Continuous Improvement

Continuous Improvement sounds simple, even obvious. And yet there's a profound secret at its heart that doesn't seem to get talked about.

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Introducing Xmrit

Some free software to create, modify, experiment with and share XmR charts. Unlock the ability to become more data driven today.

Feature image for Making Sense of Deming

Making Sense of Deming

A comprehensive summary of W. Edwards Deming's ideas, whose System of Profound Knowledge is one of the most powerful things you'll find on the Operations side of the business expertise triad. Read this, so you don't have to read multiple books to apply his ideas.

 Members only
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Members Preview: An Easier Way to Create XmR Charts

Early access to some software we've built to make XmR charts more accessible.

 Members only
Feature image for Tacit Expertise Extraction, Software Engineering Edition

Tacit Expertise Extraction, Software Engineering Edition

One software engineer's story of extracting expertise from the heads of 'a tiger team of senior software engineers'. Useful to anyone who might want to accelerate their own skills.