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Feature image for What a Career Moat Can't Buy

What a Career Moat Can't Buy

Why career moats are better thought of as a navigation tool in your career.

 Members only
Feature image for The Tricky Thing About Creating Training Programs

The Tricky Thing About Creating Training Programs

We take a look at how you might turn extracted, tacit expertise into a training program for yourself or others.

Feature image for A Land & Expand Reading Program for B2B Sales

A Land & Expand Reading Program for B2B Sales

How to pick tree books and branch books, demonstrated using an example of a reading program I developed for B2B sales.

 Members only
Feature image for An Easier Method for Extracting Tacit Knowledge

An Easier Method for Extracting Tacit Knowledge

A look at Laura Militello and Robert Hutton's Applied Cognitive Task Analysis, a simplified method for getting at the tacit expertise of others.

Feature image for Work is Like a Hill (Members Newsletter)

Work is Like a Hill (Members Newsletter)

When you miss a deadline — was it because you messed up, or was it because your work was too uncertain?

 Members only
Feature image for An Update to the Commonplace Membership Program

An Update to the Commonplace Membership Program

Two big changes to the Commonplace membership program: members-only essays, every other week, and annual membership plans.

Feature image for Prioritise The Highest Order Bit

Prioritise The Highest Order Bit

Why focusing on the most important thing often means letting other things blow up.

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Working Backwards

Working Backwards is the first book that explains how Amazon really works.

Feature image for Hold the Lessons of History Loosely (Members Newsletter)

Hold the Lessons of History Loosely (Members Newsletter)

You know that 'loose feedback loop' thing? Yeah, it applies to historical narratives as well.

 Members only
Feature image for Product Development as Iterated Taste

Product Development as Iterated Taste

What Amazon's Working Backwards process tells us about product development methodologies at large.