How even legendary conglomerator Henry Singleton got caught out by competitive arbitrage at the end of his career.

A new set of cases for two concept sequences, and the end of the Data Driven Series.

An answer to a puzzle: why is that some businesses go down the Deming path, become data driven, achieve operational excellence, and die, and others acquire Process Power and win?

Continuous Improvement sounds simple, even obvious. And yet there's a profound secret at its heart that doesn't seem to get talked about.

Some free software to create, modify, experiment with and share XmR charts. Unlock the ability to become more data driven today.

A comprehensive summary of W. Edwards Deming's ideas, whose System of Profound Knowledge is one of the most powerful things you'll find on the Operations side of the business expertise triad. Read this, so you don't have to read multiple books to apply his ideas.

Early access to some software we've built to make XmR charts more accessible.

One software engineer's story of extracting expertise from the heads of 'a tiger team of senior software engineers'. Useful to anyone who might want to accelerate their own skills.

Charlie Munger’s biggest business mistake, and what it tells us about wisdom.

People often say things like "become data driven" without explaining what that means or how to do it. This is everything you need to know to actually become data driven, from scratch, using the same first principles that Amazon, Koch, and Toyota used back in their day.