This is part of the Operations topic cluster, which belongs to the Business Expertise Triad.

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A Big Part of Being Data Driven is Will Not Skill

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    What it's like being data driven in the restaurant business ... and what it tells us about becoming data driven in business more broadly.

    The case we’re publishing this week is about a sequence of events taken from Will Guidara’s Unreasonable Hospitality.

    Guidara is best known as the manager of Eleven Madison Park, at one point the No. 1 ranked restaurant in the world.

    Before he started down that path, however, Guidara had a set of foundational experiences that informed how he ran restaurant businesses. This case concerns one of those experiences. Specifically, it has to do with using data in the context of the restaurant industry.

    Originally published , last updated .

    This article is part of the Operations topic cluster, which belongs to the Business Expertise Triad. Read more from this topic here→