How to pick tree books and branch books, demonstrated using an example of a reading program I developed for B2B sales.

A look at Laura Militello and Robert Hutton's Applied Cognitive Task Analysis, a simplified method for getting at the tacit expertise of others.

When you miss a deadline — was it because you messed up, or was it because your work was too uncertain?

Two big changes to the Commonplace membership program: members-only essays, every other week, and annual membership plans.

Why focusing on the most important thing often means letting other things blow up.

Working Backwards is the first book that explains how Amazon really works.

You know that 'loose feedback loop' thing? Yeah, it applies to historical narratives as well.

What Amazon's Working Backwards process tells us about product development methodologies at large.

Why it's probably a good idea to keep a list of questions in your head. Also how I find topics to write about.

Why a loose feedback loop is just another way of saying 'better, more rigorous trial and error'.