Business Thinking

How do you get better at understanding — and therefore doing — business?

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Lee Walker and the Dell Growth Plateau

How Lee Walker overcame Dell's biggest growth plateau in 1986. A story about capital, imagination, and creative deal-making.

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Fundraising Without Investors

Two personal stories of capital expertise 'in the small' — or why financing creativity can be just as important to smaller businesses, as it is in larger, more sophisticated ones.

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The Skill of Capital

What, exactly, is the skill of capital? What does it consist of? How do you recognise it? We walk through three stories, and then talk about the shape of the skill in practice.

Feature image for Executing on Becoming Data Driven: The Technicals

Executing on Becoming Data Driven: The Technicals

A technical overview of how I'm applying the methods and ideas of the Becoming Data Driven in Business series.

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Dell's Capital Expertise

We trace Michael Dell's skill at the art of capital in business, and use it to examine how skill at capital allows you to make moves that aren't available to a novice business operator.

Feature image for Executing on Becoming Data Driven: The Politics

Executing on Becoming Data Driven: The Politics

Every analytics project consists of two parts. The technical part, and then the 'get the organisation on board' part. We talk about why the latter is the real challenge.

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When Action Beats Prediction

One of the great paradoxes of business is that management is prediction, but entrepreneurship ... isn't. What a theory of expertise in entrepreneurship tells us about creating new things in business.

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What To Think When Looking at a Chart

In a business context, what should you think when presented with a time series? Or: a really dumb question that nobody seems to talk about.

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Feature image for Process Behaviour Charts: More Than You Need To Know

Process Behaviour Charts: More Than You Need To Know

The process behaviour chart is the easiest way to differentiate between routine and exceptional variation. This is everything you need to know to use it well.

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Feature image for The Deming Paradox: Operationally Rigorous Companies Aren't Very Nice Places to Work

The Deming Paradox: Operationally Rigorous Companies Aren't Very Nice Places to Work

Is it possible to be data driven and operationally rigorous and still be human centric at the same time? Deming — who came up with these data techniques — believe that it is possible. I'm not so sure.