Business Thinking

Bootstrapped operators who take their hiring seriously all eventually end up designing a system with the same fundamental approach. Here's how you can do it too.

A look at several concept instantiations embedded in Danny Meyer's 2006 business biography, Setting The Table.

If your incentive set leads to differentiated behaviour, why don't more competitors copy it? Because it's hard to copy, that's why. Here are two reasons how.

The second part of a three part piece on incentives. It turns out that if you've grokked the primary incentives of an industry, you can do one other thing: identify aberrations, and use that as a guide to dig further.

What an understanding of incentives can do for you, through the lens of one industry that we're all familiar with.

In countries with weak institutions, how things should work is often different from how things actually work. A reminder of what that feels like at the ground level.

Notes on the expertise of evaluating expertise, from someone who's obsessed with it.

Why it's important not to hold too tightly to any one explanatory narrative during a period of high uncertainty.

Why org design is about more than just studying and then picking the right organisational structures.

Learning to evaluate the expertise of others as a competitive advantage in itself.